What can we help you with?

How do I place an order?

PLEASE NOTE: It is recommended that this website be used on Google Chrome, FireFox or Safari. The website might not work correctly on other browsers.

1. On the home page, select the event you would like to purchase photos or videos of.



2. Select the search box and start typing the participant's name.



3. After 5 characters has been typed, the names will appear on the dropdown list. Select the participant's name.



4. On the left of the screen is the participant's name and dance items that was performed. These are the entry numbers as per the competition schedule. Select the desired dance item to view it's photos and videos.



5. Select a photo/video to open a larger viewing window.



6.1. If you have selected a video, select the "Video" text to the right of the photo to add it to your cart.



6.2. If you have selected a photo, select the "Digital Download" text to the right of the photo to add it to your cart.



7. Photos and Videos added to the cart will be displayed on the right of the page in the "My Cart" section. The "My Cart" section has the price for each photo/video in the cart. Items can be removed by clicking on the dustbin icon. The total amount for the order is also displayed here.



8. When the order is done, select the "Checkout" button.



9. Please type your info into the form displayed. Please ensure that you have entered the correct email as the order will be emailed to this email address. Select the "Proceed to Payment" button.



10. Select your prefered payment method.
If you select PayFast, you will be redirected to PayFast's website to complete the transaction via a Master Card or Visa.



11. If you have selected EFT, you will be redirected to the following page. You will also receive an email with the EFT details.
PLEASE NOTE: your order will only be processed once the payment reflects in our account.

Which payment options do I have?

1. You can pay with any Master Card or Visa Card.

2. You can pay via EFT.

How do I open my downloaded file on Windows 10?

The photos and videos are compressed into a .zip file. Please follow these steps to unzip (uncompress) the file.

1. Right click on the .zip file that you have downloaded, and click on "Extract All" in context menu.



2. In "Extract Compressed (Zipped) Folders" dialog, enter or browse folder path where you want files to be extracted. Check "Show extracted files when complete" checkbox to open extracted folder after zip extraction is complete. Click on "Extract" button to start the extraction.

How do I open my downloaded file on MAC OS?

The photos and videos are compressed into a .zip file. Please follow these steps to unzip (uncompress) the file.

1. Locate the Zip archive file in the Finder of the Mac.

2. Double-click the .zip archive file to begin extracting the zip archive.



3. When finished, the unzipped contents will appear in the same folder as the original .zip archive.